Orthopaedic Care by ConnectedLife Health, Singapore
Designed the module flow, mobile & smartwatch app for patient and web dashboard for clinician & admin in order to monitor the patients remotely.
Project Details
Project Type: Group of 2 designers as a part of Orthopaedic Care app by ConnectedLife Health Role: Designer – Mobile and smartwatch app, Part of discussion team for backend scoring & labelling of conditions reported by patient, conceptualised character & gifs for exercises.
ConnectedLife Health’s Orthopaedic Care platform helps the clinicians to remotely monitor the patients pre and post orthopaedic surgery by providing them a timely schedule and reminders to report their pain or discomfort, take medication, exercise, rest and to stay hydrated. It also uses an AI model to identify the patient’s walking pattern and compare it with an ideal walking pattern with the help of a wearable sensor.
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Discover
Understanding the Goal
The goal was to create a platform for the clinicians / physiotherapists to assign exercises to the orthopaedic patients successfully and track their progress.
Knowing the User
Who are the users?
A remote survey was conducted with patients and clinicians to understand their concerns with the current process.
Some user insights
Patients are reluctant in visiting the hospitals for follow up during the pandemic
Clinicians need to analyse post surgery progress remotely on a day to day basis
The handout shared with the patients explaining the exercises, illustrates only a static position and not all the steps
Patients are not able to adhere to their exercise schedule and hence the recovery has slowed down
Define
User Persona
We are catering to multiple users: 1. Patient – who is going to use our mobile & smartwatch application to refer the exercises.
2. Clinician/Physiotherapist – who is going to monitor the patient’s recovery via the dashboard (remotely).
3. Admin – who will assist the clinician to add and schedule the exercises via the web dashboard.
Problem to Solution
Problem #1: Patients need to understand their treatment schedule and exercise steps better in order to perform them independently.
Solution #1: Schedule reminder notifications, exercise gifs, post exercise feedback for patients and time tracking for clinicians Gif created for each exercise along with a start & stop button to record the time taken to do a particular exercise. An option to share a feedback post exercise for the clinician to access the condition better.
Problem #2: Clinicians need to monitor the progress remotely and patients worried about visiting the hospitals for follow up during pandemic.
Solution #2: AI model integration to analyse the patient’s walking pattern An AI model tracking the patient’s walking pattern and comparing to an ideal walking pattern integrated with the help of a sensor based wearable device. Patient’s provided with a short walking schedule multiple times a day in order to gather the required data that is analysed by the AI model and represented to the clinician.
Designing User Flows
The user flow comprises of the core function of each user and their correlation to each other.
1. Superadmin / admin who adds an exercise to the backend
2. Clinician / physiotherapist who assigns the exercise schedule for the patient
3. Patient who views the exercise on the mobile app and shares feedback / concerns post exercise
Develop
Setting the Design Tone
App icon & Design System
The app icon is designed keeping in mind the orthopaedic conditions this app can serve that is knee, hip and shoulder related. Also, combining it with the brand symbol. Shown below is are some snippets from the design system.
The final prototypes are handed over to the development team along with scenarios mentioned in Jira. We will then have clinical trials based on the new app to gather user feedback.